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Who
do I make the payment payable
to?
Please make any payments
payable to Birdhouses4u
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Do
you ship COD?
No, we do not ship any orders
COD.
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Where
do I send my orders?
Please send all orders or
correspondence to:
Birdhouses4u
11411 S Fortuna Rd Suite
105
Yuma AZ 85367-0148
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Do
I have to pay sales tax?
If you are a resident of the
State of Arizona you will have to
add sales tax to your order. We
are required to collect it on
behalf of Arizona, this money is
then sent on to the Arizona
Department of Revenue.
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Do
you have any additional fees for
a returned check?
YES!! It is very costly to us
if you write a bad check. There
is an additional $35.00 charge to
you if your check does not clear
your Bank for any Reason.
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How
is my order shipped?
We ship all orders through
USPS - United States Postal
Service unless otherwise
requested. If you would like to
have your order shipped by a
different carrier please indicate
it on the Check Out form.
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How
long does it take for
delivery?
All orders are shipped via
the U. S. Postal Service
(estimated time for delivery is
7-10 business days within the USA
and 9 to 14 business days for
Canada), unless an alternate
shipping method is specified. If
an alternate method is chosen,
delivery time will depend upon
the type of shipping service
you've specified and your
location.
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Can
I have my order sent Rush
Delivery?
Yes, we can ship your order
rush delivery via DHL, but this
is very costly and we do not
recommend it unless it is
absolutely necessary. You will
receive your order in
approximately 3-4 days. DHL rush
delivery is about half the amount
of time of standard USPS. Please
see Shipping
Chart
for price difference
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Do
you sell my name and address to
other companies?
NO!! We do not sell
Information, we use the
information you provide about
yourself when placing an order
only to complete that order.
Please view our Privacy
Notice
for further information.
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Are
your products guaranteed? What
about a warranty?
Yes, we guarantee that you
will be happy with our products.
Please read our guarantee and
warranty page for additional
information. If you have a
damaged or defective product
please see "what
if I receive a damaged
product".
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What
if an item is discontinued and I
have already ordered it?
Within
24 hours after you Submit an
order (Holidays and Weekends
excluded) we will send
conformation of your Order to the
email address you entered above.
If
you order an item that is
discontinued, we will offer you
the choice of choosing another
product of the same price or you
can cancel your order.
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What
if I receive damaged
products?
Please notify us immediately
and we will ship a replacement to
you. We would like to hear from
you even if you love your
products too, so please feel free
to keep us informed of how we are
doing.
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I
want to order from your catalogs
and website, can I put the entire
order on one form?
Yes, we want to keep ordering
as simple as possible for you. If
you see products you like on our
website and then see products
that you like in our catalogs you
can use one form. It does not
matter that they are from
different sources, we will even
accept orders on notebook paper
just as long as you include all
the necessary information.
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I
want to buy your products for my
business at wholesale prices,
what do I need to do?
First we need you to send a
copy of your business license and
a resale certificate. We require
this because we need proof of
your business and we have to keep
records showing that we sold our
products to another retailer that
is selling them for resale. We
will then send you our Products
Catalog.
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