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Damaged
or Defective
Merchandise:
You
may return an item, in its
original undamaged condition, for
a refund within 30 days of
receiving it. All returns must be
accompanied by the original
packing slip. In order that we
may better serve you and other
customers, please tell us the
specific reason for your
dissatisfaction. Include a
written note informing us whether
you want the item exchanged or
the purchase price refunded to
you. (If you have received a
damaged or defective item please
read the section below titled
"Damaged or Defective
Merchandise.") All returned
merchandise must be in "like new"
condition with all included
instruction sheets, certificates
and warranties and in its
original box. The item(s) should
be returned in the same packaging
material in which it was received
to protect it from damage. We
suggest using UPS or insured
Parcel Post for your protection.
After a return has been received,
it will take 1-2 weeks to
process. If you used a credit
card, the refund will be credited
to your account. If you paid by
check or money order, a refund
check will be mailed to
you.
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